About Course

The Business Correspondence Training program provides practical knowledge and operational skills required to function as a Business Correspondent (BC) or Customer Service Point (CSP) for banks and financial institutions. The course covers procedures, customer service standards, compliance, and digital banking solutions that form the backbone of financial inclusion initiatives.

Participants will gain hands-on understanding of transaction handling, KYC processes, cash flow management, and government benefit distribution through BC channels, preparing them for real-world financial operations.

Key Topics Covered

• Introduction to the Business Correspondent Model
• Roles and Responsibilities of BC Agents
• KYC/AML Compliance and Risk Management
• Account Opening and Customer Service Procedures
• AEPS, UPI, and Digital Transaction Systems
• Handling Government Schemes and DBT Payments
• Grievance Handling and Audit Readiness

Requirements

• Basic education (minimum 10th pass preferred)
• Interest in financial and rural development services
• Knowledge of smartphones or POS systems
• Ability to communicate with customers effectively

How to Apply

• Click on “Apply Now” and fill in the application form.
• Attach identification and educational documents.
• Submit payment through our secure online system.
• Receive login details and course access confirmation within 24 hours.

Fees and Funding

The total course fee is ₹24,999. A limited-time 30% discount reduces it to ₹17,999. Discounts are also available for bulk or institutional enrollments.